Terms & Conditions

1.INTRODUCTION AND OUR ROLE


We provide you a simpler way to get home delivery of your favorite food, bakery and drink from different restaurants, bakeries, and cafés. 

Delivery of your order on time. 

You can access the website without registration but for placing an order you have to register and provide us with the basic information. 

If you use any services of nham24.com, it means you accept the Terms & Conditions of nham24.com. If you don’t agree with any terms of nham24.com, you can leave the website anytime. 

Before using the services of nham24.com, you have to agree with the terms and conditions of nham24.com. nham24.com has the right to change or modify these conditions whenever require and does not need to give prior information. You need to be updated with the changes and accept that you agree to these changes and abide by them. 


2.HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED


Once you have selected your order from the menu of your chosen Restaurant, you will be asked to confirm or to cancel your order. Once confirmed you will get a confirmation mail.
Please note it is important that you check the information that you enter and correct any errors before clicking on the "Place Order Now" button especially address and phone no. 

Please note that once you have made your order, you will not be able to cancel your order online. In case your want to cancel your order, please call to 011/015 6426 24 immediately, no more than 3 minutes after you place your order online. 


3. PRICE AND PAYMENT


Nham24.com is an online marketplace and we are not responsible to collect and pay any relevant taxes on be-half of the participating restaurants. 

In case you have any complaint about the quality of food or delivery service provided by nham24.com, please call to 011/015 6426 24. Our service staff will do their best to assist you. 

Payment in cash at the point of delivery to you. 

A discount may apply to your order if you use a promotional code recognized by nham24.com and endorsed by nham24.com


4. LICENCE


The copyright rights of nham24.com website and materials published on it (including photographs and menus) are owned by Restaurant Owners. These works are protected by copyright laws and treaties around the world and all rights are reserved. 

You are not allowed to use any of the materials on nham24.com website for commercial purposes without getting a license from nham24.com to do so. 


5. DELIVERY POLICY


Delivery Time mentioned for a particular restaurant are approximate only and vary. 

All orders are delivered by nham24.com team, we and the restaurants will make every effort to deliver the order within time stated, however, we will not be liable for any loss caused to you by late ordering. If the order is not delivered within the specified time, please call us at 011/015 6426 24, we will ensure that your order will reach you as soon as possible. 

If you fail to accept delivery of food at the time they are ready for delivery or we are unable to deliver to you at the nominated time due to your failure to provide appropriate instructions or directions, then such order would be deemed to have been delivered to you and all risk and responsibility in relation to such order will be passed onto you. 

Please note that there might be cases in which delivery to some locations might not be possible. If this is the case the restaurant or we will inform you in advance and arrange either cancellation of order or delivery to an alternative address provided by you. 


6. DISCLAIMER


While nham24.com tries to ensure that information on this website is correct, we do not promise it is accurate or complete. nham24.com may make changes to the material on this website, or to the services and prices described in it, at any time without notice. The material on this website may be out of date, and nham24.com makes no commitment to update that material. In particular, we do not promise that the information provided by the Delivery Restaurants and displayed on this website such as the menus, pricing and estimated times for deliveries and collections is correct or up to date. 

nham24.com provide you with access to this website and our services on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for these Website Terms might apply in relation to this website and the services that we provide). 

You are responsible for the security of your password that you used to register with this website. nham24.com will not be liable for any unauthorized transaction entered into using your name and password. 

If your location is farther than the delivery distance from the restaurant you want, you will not see the restaurant in nham24.com restaurant list. In that case, please call us at 011/015 6426 24 and we can arrange a special delivery service to your location. 

PLEASE NOTE: Whilst nham24.com goes to great effort to provide accurate information, item names, descriptions, prices, heat & allergenic warnings on this website, the menus are ultimately provided by the restaurants. If you are in doubt about allergy warnings or contents of a dish, it is best to check with the restaurant prior to ordering. 


7. GOVERNING LAW AND JURISDICTION


These Website Terms shall be governed by and construed in accordance with Cambodian law. Disputes arising in connection with these Website Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the Cambodian courts. 


8. ADDITIONAL TERMS


We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy.