#149 St 63 Phnom Penh

Open everyday, 8 a.m – 9:00 p.m

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All deliveries are handled by NHAM24.com, the Cambodian largest and most trusted food delivery company. Express delivery fee for within Phnom Penh will be $2 for order from each merchant.

Which payment methods are accepted in the Online Shop?

We currently accept:

  • Cash on delivery
  • Bank transfer
  • Wing
  • Credit / Visa card with ABA Bank

 

 

 

How long will delivery take?

In usual cases your order will be delivered within 2 hours. Any delay to delivery timeline will be communicated to you. We only deliver within Phnom Penh. Delivery to the rest of the country will be available in later stage. 

How secure is shopping in the Online Shop? Is my data protected?

We don’t store your payment credentials on our site. You make payment directly on a secure online payment provider page we partner with.

We partner with the trusted online payment providers, Wing and ABA. Choose the one you prefer.

You can also choose Cash On Delivery option to pay in cash upon delivery. 

 

What exactly happens after ordering?

There will notification emails sent to your registered email on every status fo your order.

Any issue with your order, our call center will contact you either by email or phone number.

If there is no issue with your order, our service center will confirm your order with the merchant and assign a driver to go and pickup your item for delivery to you within the 2 hours time frame. 

  

Do I receive an invoice for my order?

Yes, the notification email will also have a pdf invoice for your reference. You can also get an invoice from your account page. 

Send us an email